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Please note, our online dispatch is closed from 20th December 2023 to 2nd January 2024. Orders placed during this time will only be processed on 2nd January 2024
Please note, our online dispatch is closed from 20th December 2023 to 2nd January 2024. Orders placed during this time will only be processed on 2nd January 2024
ARB Electrical Wholesalers Payment Security Policy
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This policy is hereby incorporated into and forms part of our agreement with you. You must read this policy together with our Terms and Conditions.
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Although we cannot prevent all security threats, we have measures in place to minimise threats to your information.
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Payment Security
Our payment gateways only use the strictest forms of encryption at checkout, namely 256bit Secure Socket Layers (SSL) and no credit card details are stored on the ARB website.
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3D Secure validation and security pin procedures set by 3D Secure are required for you to transact with us.
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What is 3D Secure?
3D Secure provides Visa and MasterCard cardholders with extra protection when purchasing online, and South African banks have now made this security step mandatory in order to protect you against the unauthorised use of your card for online transactions.
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How does it work?
Already Registered: Once you’ve entered your credit card details, you will then be redirected to 3D Secure. You will be prompted with a screen requesting a one time PIN (OTP) which is sent to your cell phone, or a PIN / password that you have chosen beforehand.
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Not Registered: If you’re a first time e-commerce shopper, or your card has not been registered yet, you will be prompted with a screen asking you to register for 3D Secure. Simply follow the on-screen prompts, it’s easy.
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Need help?
If you’re having trouble authenticating or registering with 3D Secure, please contact your bank for assistance. For more information regarding our security measures to ensure the privacy of your information, see our Privacy Policy.
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